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Effective Date: December 23, 2024

Introduction

Customwatermaker.com (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, and share information when you use our websites, including customwatermaker.com and this affiliate site, apartmentwater.com (the “Sites”).  

Information We Collect

We collect information that you provide directly to us, such as when you create an account, request a quote, place an order, or contact us. This information may include:  

  • Personal Information: Your name, email address, phone number, billing address, and shipping address.
  • Order Information: Details about the products you order, including customization options.
  • Communication Information: Any information you provide when you contact us, such as through our contact form or live chat.

We also automatically collect certain information about your use of the Sites, such as:

  • Device Information: Your IP address, browser type, operating system, and device identifiers.
  • Usage Information: Pages you visit, links you click, and the time and date of your visit.
  • Location Information: Your general location (e.g., city and state) based on your IP address.

How We Use Your Information

We use the information we collect to:

  • Provide and improve the Sites: To operate, maintain, and improve the functionality of the Sites.
  • Fulfill your orders: To process and ship your orders, and to provide customer support.
  • Communicate with you: To respond to your inquiries, send you order updates, and provide you with information about our products and services.
  • Personalize your experience: To tailor the content and offers you see on the Sites to your interests.
  • Analyze Site usage: To understand how users interact with the Sites and to improve their design and functionality.
  • Protect our rights and interests: To prevent fraud, enforce our Terms of Service, and comply with applicable laws and regulations.

Sharing Your Information

We may share your information with:

  • Service providers: Third-party service providers who assist us with payment processing, shipping, data analytics, and other essential functions.
  • Business partners: Trusted business partners who offer products or services that may be of interest to you.
  • Legal authorities: When required to comply with applicable laws, regulations, or legal processes.

Your Privacy Choices

You can:

  • Access and update your information: You can access and update your account information by logging into your account.
  • Opt out of marketing communications: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of the email.
  • Disable cookies: You can disable cookies in your browser settings, but this may affect the functionality of the Sites.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.  

Children’s Privacy

The Sites are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Sites and notify you as required by law.  

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

hi@apartmentwater.com

cc. Peggy Miller